First of all, thank you for choosing Petrek and supporting a 100% NZ owned and branded product.
If you have bought a tracker directly from Petrek or one of our retailers,our technicians would have already checked your tracker(s) beforehand to make sure all is working as it should.
When you first receive the tracker, make sure you select and read through the setup GUIDES BELOW including information for overseas users as it will help you understand and make full usage of your new Petrek or PetFinder purchase.
It is vital that you read and understand how your tracker works to prevent pet loss. Each guide will show you how to download the Apps required to make use of some of our trackers. Apps are available for newer Android and iOS (iPhone) compatible smart phones only.
Remember! All GPS trackers will not be accurate when indoor, under shelters or even sometimes when it is wedged between your pet's neck and the ground or against a wall. This is due to current GPS technological limitations, however the tracker is more accurate when it is on the move and out in the open, which would be the scenario for 99% of pets when they decide to wander.
It is vital that before you start using our trackers, please read and understand the fine prints of your product in it's product page and don't forget to read our Refund/Warranty T&C here:
For Australian users, please go directly to www.pettrackingoz.com.au and follow the setup videos.
For New Zealand and Overseas guides please check below.
PetFinder LR Multi - Setup Guide - Click Here
Petrek GPS - Setup Guide without SIM - Click Here
(If you did not purchase the extra Vodafone SIM off us)
Petrek GPS - Setup Guide With SIM - Click Here
(If you purchased a SIM and setup pack from us or have already got a SIM pack in your packaging box)
Petrek 3G - Setup Guide - Click Here
Petrek 3G - Overseas user Guides (Anyone outside of New Zealand) - Click Here