For the past 10 years since launching Petrek we have been able to use Google map services free of charge with the latest updates to keep the trackers updating as accurately as possible.
In 2017 Google services notified us that they would likely start charging service fees for using their map services in tracking apps within the next 5 years. Unfortunately they have decided to charge us these fees earlier this year in 2020.
However, we feel it is unfair to charge thousands of our customers without a proper heads up so we will be covering this payment until 1st of January 2022.
What this means for all current Petrek users and customers who has purchased a Petrek unit before 1st of January 2021 you will not need to pay this fee until 1st of January 2022. On the 1st of January 2022 if you are still wanting to carry on using your Petrek unit you'll just need to follow the app prompts and pay a $30 fee which will then provide you a 12 month license for continual usage of the app.
Thus this way our iPet app will always be updated by Google with the latest map updates.
For any customers who has purchased a Petrek unit after the1st January 2021, once you have added the tracker into the app, the 12 month period will apply from that day. So if the new tracker was purchased on the 21st of March 2021 then the 12 month license fee will be valid until 21st of March 2022.
We hope this makes full sense and thou it seems there is a yearly fee please do keep in mind these costs do not go directly to us. The SIM credit goes to the Telco provider while the App fee goes towards Google.This has been our promise since day 1 to keep on-going costs lower than all our competitiors.
So in a nutshell, nothing changes until 2022!
Thanks and stay safe!
-The Petrek Team